PRANA FM
Reporting and Internal communications App
COMPANY OVERVIEW
Prana FM is a leading provider of fire-safety equipment in South Africa that guarantees 100% fire protection. Its core business is to offer life safety and fire protection products and services. With exceptional services in fire audits, fire suppression, and full turnkey facilities, Prana FM offers unparalleled services, timeous delivery, and quality workmanship at competitive prices.
CLIENT CHALLENGES
Ineffective Internal Cooperation
Before partnering with Wiggle Digital, Prana FM had issues with running its internal processes smoothly. This includes generating and managing reports, efficient coordination of tasks, managing their time well, as well as effectively monitoring performance and progress. Unfortunately, when things are done manually, delays and various human errors become inevitable. The effectiveness of internal processes also suffers, resulting in the outcomes being poor.
Another major challenge that Prana FM had was the absence of reliable data needed for better decision-making. They were struggling to keep track of their workflow, increase their business agility, and optimize their internal processes. Prana FM approached Wiggle Digital to create a mobile app that:
• Create a number of checklists and (sub) tasks
• Send checklists to relevant
• Site managers via email (Reporting)
• Run Site Audits &
• Inspections
• Quick deployment of checklists to field team/site managers
• Take photos
• Electronic signatures
• Send inspection reports instantly
SOLUTIONS
Based on this context, we designed an app that serves as the best reporting tool, and a way to improve communication between operators, inspectors, and management. We created an intuitive mobile solution that reduces overall turnaround time. It helps to quickly address issues, complete tasks with more agility and higher efficiency, as well as improved direct engagement with staff members.
With the app, Prana FM is able to unify essential working processes in one digital solution that is installed on employees’ mobile devices, which they can access anytime, and even work on the go. The app also gives Prana FM a competitive edge in their field and allow them to stand out.
OUR ROLES
• We created an app for inspections and audits in the workplace. It streamlines the process and save time.
• The app enables users to complete inspections on any device and send instantly generated reports to management.
• Prana FM Site checklist app allows management to standardize the inspection process and review performance across teams and locations.
• It comes with the benefit of managing risks, keep audit and inspection records centralized, and improve the business over time.
DESIGN PROCESS
Research
• User Interview
• Observation
• Competitive Benchmarking
• Defining the user
Ideate
• Wireframes
• Prototype
• User-flow
• Information Architecture
Test
• Plan
• Usability Testing
• Report
• Implement feedback
• Optimize
LOW FIDELITY WIREFRAME
THE RESULTS
• Using a comprehensive user needs assessment, Prana FM App includes a variety of features that enable users to complete inspections on any device and send instantly generated reports to management.
• It allows management to standardize the inspection process and review performance across teams and locations.
• It comes with the benefit of managing risks, keep audit and inspection records centralized, and improve the business over time.
The Testimonial
“I endorse Wiggle Digital and their incredible team of developers, they have expertise in their job. It was a great experience working with Wiggle Digital, I will definitely partner with them again in the future. They know how to understand and implement raw ideas into functional apps. I feel satisfied with the way they’ve handled my project, always ready to explore my ideas and queries.”
LET'S TALK ABOUT YOUR PROJECT
Learn how Wiggle Digital Mobile’s product design and app development services can help you build better mobile relationships with your staff and customers. Start a conversation today.
+27(0) 81-419-4588
+27(0) 87-943-9393
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With more than 50 mobile App releases, we’ve helped companies build new technical capabilities, modernize products and services, optimize internal processes, increase business agility, and improve customer experiences. Fill in the form to discuss your project.